2nd Line Support Engineer – Manage Client Device

praca it: etat dla Atos / Bydgoszcz

Tagi: Microsoft Windows Client OS x86 or x64-architecture Infrastructure Architecture (TCP/IP LAN/WAN DNS) MS Windows Workstation administration

Reference no.237973
Country Poland
Region PL – Bydgoszcz
City PL – Bydgoszcz
Position Type Graduate
Job Area IT Desktop / Infrastructure
Job Type Full Time
Company Atos

Company Information

· Leader in digital services with 100,000 employees in 72 countries

· Provider of IT infrastructure management services, systems integration, outsourcing and IT consulting

· Official global IT partner of the Olympic and Paralympic Games

· Awarded with the Great Place to Work certificate for four times

· Almost 5000 people employed in 9 cities: Bydgoszcz, Warszawa, Wroclaw, Opole, Krakow, Torun, Gdansk, Rzeszow, Lodz

Job Description

-Support of End User desktops and laptops, running a Microsoft Windows Client OS on x86 or x64-architecture

- Deliver all necessary updates to the Windows Operating System

- Ensures Service performance and fulfillment of service related SLA/ KPI Agreements

- Incident- and problem management to analyze issues and find solutions and/or workarounds for that.

- Operating System image creation/installation/troubleshooting

- Project support e.g. for migrations, implementing new technologies like cloud services etc.

Job Requirements

- A degree in Computer Science or Engineering or equivalent work experience.

- Proficient in MS Windows Workstation administration

- Microsoft Windows Server (2008/2012/2016)and Active Directory knowledge

- Familiar with Infrastructure Architecture (TCP/IP, LAN/WAN, DNS)

- Knowledge on MS System Centre suite of products. In particular Configuration Manager.

- Knowledge on hardware configurations

- Ability to support multiple business needs at once and work with little oversight

- Ability to solve problems and proactive attitude

- Capability to read and write technical documentation

- Ability to work well in a team

- High motivation to self-development

- Good interpersonal skills and customer handling skills

- Good knowledge of the German (verbal and writing) is a plus

- ITIL foundation certificate is a plus

- MCSA Certifications would be a plus

- Script Techniques (Powershell) is a plus

Additional Information

The position will be located in our office in Bydgoszcz.

We offer:

· Remote working

· Private medical care incl. dental care

· Training and development programs

· Learning foreign languages

· Relocation allowance

· Referral bonus

· Private life and travel insurance

· MyBenefit System

· Commuting contribution

· Worldwide career opportunities



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Opublikowana 2017-08-30
Wyświetlona: 619 razy