Responsibilities:

· To administrate and maintain SCCM and SCOM environment including tasks such as:

o OSD Task Sequence management

o Windows image handling

o Applications/Updates deployment

o SCCM reporting

o Setting overrides and custom configuration

o SCOM Management Packs installation

· Incident, Service Request and Change Management activities – internal and external communication handled in English

· To develop an understanding of the Customer’s environment and service requirements to enable successful delivery of the service

· To follow established procedures, recommend improvements and resolve enquiries, issues or problems. To document actions taken for continuous service improvement

· To take ownership of issues identified. To co-operate with an account team and/or vendor support to provide technical input into incident and problem resolution process

· To escalate issues as necessary to deliver required service level

· Be proactive! Take responsibility for learning about current products, systems builds and infrastructure layouts to support daily business requirements

Skills Required:

· Excellent knowledge of SCCM 2007 and/or SCCM 2012 including (deployment, reporting, design, OSD, patching)

· Excellent knowledge of MS SCOM 2012

· Good knowledge of Windows server system administration, management and tools (Windows Server 2003, 2008 & 2012)

· Knowledge of App-V will be an asset

· Knowledge nice to have: Virtualization Technologies (preferably VMware or Hyper-V)

· Self-motivated, team player with great communication skills and business understanding

· B2 level (or higher) of Spoken and Written English including technical vocabulary

· Very good knowledge of Windows 7-10

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Opublikowana 2016-10-18
Wyświetlona: 4262 razy