Customer Service Advisor with Finnish language

praca it: etat dla Cyclad / Kraków

Tagi: Finnish

Cyclad is an international consulting company specializing in outsourcing and recruitment for the worldwide leaders in technology sector. We operate in 5 countries across 3 continents. We think and act globally and that is why our employees get so many development opportunities. Join our team!

Job description
•Handling incoming phone calls / e-mails from customers regarding technical issues related to: hardware, software and network
•Delivering professional and prompt service to the customers
•Keeping records of all customers’ enquiries in the reporting system
•Analyzing and resolving most common enquiries by providing step-by-step solutions or using remote access to take control of the computer and solve the problem
•Sending more complex enquiries to the relevant IT Support Team

Requirements:
•Very good Finnish language skills both verbal and written
•Good English skills
•Excellent verbal and written communication skills
•Professional telephone manner
•Basic experience in Windows XP (Windows 7 would be an advantage), MS Office, MS based applications
•Basic technical support experience an advantage but not necessary
•Flexible, well-motivated team player, ability to work under pressure

We offer:
•Interesting and stable job in international team
•Competitive salary with attractive benefit package
•Intensive training package
•Opportunity of personal development in a multinational environment
•Free private medical care
•Flex benefits
•Additional life insurance
•Friendly working atmosphere



Jak składać oferty pracy

Ta oferta pracy została opublikowana ponad 60 dni temu...

« powrót na stronę główną
Jeżeli ta oferta pracy nie jest zgodna z regulaminem, powiadom nas!   
Poleć znajomemu
Opublikowana 2016-05-17
Wyświetlona: 3809 razy