Contact Center Advisor German Speaker (m/w)

praca it: etat dla HR2015 / Katowice

Tagi: contact center german speaker language

Answering client enquiries (Inbound) regarding order and shipping conditions
• Core client support which includes:
O the navigation on the website
O the management of customer accounts
O implementation of national and international product and information research
O product consulting
O accounting issues
O complaints
• Providing comprehensible solutions for individual customer requests to
• Documenting and maintaining detailed contact information in the existing database
• continuous improvement of your technical and procedural knowledge, both individual and team-based

Your profile:

• You have excellent communication skills in German and good English skills in speaking and writing
• You have a professional demeanor and logical thinking
• You provide customer-oriented attitude with the will , excellent service
• You show a high level of service and commitment to customer concerns to resolve conclusively
• You have great empathy and social skills
• You are providing clear explanations able purposefully to hold talks and to outsiders
• You have general computer skills , confidence in dealing with databases and multi-tasking ability
• You have the will for permanent development , process fidelity , accuracy and efficiency
• You are adaptable to changes
• You are a team player , fair , open personality , punctual

We offer:

• an attractive job in an innovative and global company
• a friendly team and excellent career opportunities
• a dynamic work environment : flat hierarchies , direct communication by “You “ from trainees through to the CEO , open doors , short distances , helpful and dedicated colleagues
• Comprehensive additional services for personal health protection after the trial period

Location : Katowice

Interested apply to drh.it.2015@gmail.com and mention ref: contact_center_germany



Jak składać oferty pracy

Ta oferta pracy została opublikowana ponad 60 dni temu...

« powrót na stronę główną
Jeżeli ta oferta pracy nie jest zgodna z regulaminem, powiadom nas!   
Poleć znajomemu
Opublikowana 2015-07-29
Wyświetlona: 4599 razy