Customer Implementation Analyst
dla
Cyclad
/ Bełchatów
Tagi: XML
Cyclad is an international consulting company operating in the IT/ICT sector. Our core services include Employment Support Services, Cyclad Tools, IT Outsourcing and Software House. Our mission is to provide services of the highest quality and at the same time maintain partner relations with our Clients as well as with our Employees.
For our Client – worldwide leader providing software for the service and online booking in travel industry – we are
currently seeking individuals for the position of Customer Implementation Analyst. Location: Warsaw.
Main accountabilities:
• Performing customer presentations
• Analyzing customer systems and specific customer requirements (both technical and functional)
• Delivering implementation, support and consultancy services to customers (functional and technical expertise and support during implementation, resolution of problems, initiating and tracking setup tasks)
• Industrializing implementation and support processes and deliverables
• Post-implementation support and consultancy
Requirements:
• Higher degree in Computer Science, Informatics
• Good knowledge of XML and understanding of IT
• Very good English (written and spoken)
• Communication skills including presentation skills in high-tech environment
• Analytical and conceptual thinking
• Knowledge of the travel industry and e-commerce business is a plus
• Experience in working with GDS system is a plus
Company offers:
• Challenging work in a dynamic international environment
• Great potential for development
• Co-operation and the possibility of exchanging knowledge with a team of professionals from global consulting company
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