Customer Service Representative – German Language

praca it: etat dla CPL Jobs Sp. z o.o. / Brno, Czechy

Tagi: IT - Konsulting

Our client is an international company, leader in the field of development and production of software,

IT systems, data storage systems and IT services, for their dynamic team in Czech (Brno) we are currently searching for:

Customer Service Representative – German Language

Nr Rer: Itd-0231747

Key Responsibilities:

• available to receive a customer call, handles emails, ensures consistent productivity and quality of service

• monitor ticket queues

• apply end to end ticket and call handling expectations of account

• maintain customer satisfaction

Requirements:

• High school Diploma/GED

• basic knowledge in Analyze Customer Technical Requirements

• basic knowledge in Problem Solving

• English: Intermediate

• German: fluent

• flexibility in working hours / ability to work different shifts (24/7 environment

Client Offers:

• great opportunity of professional development

• continuous programmes of further education

• generous package

• pension and life insurance

• interesting social activities



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Opublikowana 2009-08-25
Wyświetlona: 4606 razy