Capgemini Infrastructure Services is one of the biggest outsourcing service providers in Poland. IS has achieved great success and grown rapidly since the establishment of our first service center in Krakow in 2004. In 2006, we opened a second center in Katowice and in 2012 a third center in Opole. Today, our team of 1,600 professionals delivers IT outsourcing services to 40 clients in 20 languages.

Currently to our offices in Kraków and Katowice we are looking for Candidates for the position of:

ServiceNow Developer
Ref. No: Scigani/SNowDev/KRK/KTW

Position purpose
This ServiceNow Technical Consultant role is to assist in technical aspects of implementation of Service Management and Service Integration and Management solutions for our existing and prospective clients.
The role requires thorough knowledge of ServiceNow tool and technologies used within the tool.

Main accountabilities
In collaboration with Service Integration and Management consultants, will assist clients in the implementation of IT Service Management practices based on Capgemini and industry standards. Will be responsible for leveraging IT Service Management and other IT Practices to optimize, transform, and ensure IT Organizations are compliant, efficient, and effective using the ServiceNow platform.

Candidate’s profile
- Strong desire to learn new technology
- Deliverable focus
- Strong sense of team
- Collaborative approach
- Strong desire for career advancement
- Customer Service mindset

Requirements
- Demonstrable (at least 6 months) experience with ServiceNow platform navigation, administration, configuration, and scripting
- ServiceNow System Administration (or higher) certifications desired
- Previous experience in administration and configuration of other ITSM Tools (Remedy, BMC Magic, etc.) is a plus
- Background in either software development or IT Service management
- Understanding of Agile based approach to software development (SCRUM experience is a plus)
- Working knowledge of web technologies: JavaScript, XML, HTML, CSS, HTTP, etc.
- Service Now Scripting certificate is a plus
- Working knowledge of relational databases
- Working knowledge of LDAP, AD, SSO, Email Infrastructure, Web Services is a plus
- Experience in monitoring/analyzing systems performance and availability is a plus
- Ability to work remotely and largely unsupervised, and to deliver to written requirements
- Ability to work with a remote team, requiring ability to communicate well via phone and email (writing skills)
- ITIL® Certified – Intermediate or higher level is a plus
- Strong attention to detail
- Excellent command of English language
- Readiness for business travel (up to 50% travelling abroad)

What we offer
• Interesting and stable job in international team
• Competitive salary with attractive benefit package
• Intensive training package
• Opportunity of personal development in a multinational environment
• Free private medical care
• Flex benefits
• Additional life insurance
• Friendly working atmosphere

Interested candidates are invited to apply online or send CV to recruitmentIS.pl@capgemini.com. Please include reference number in the subject of your message.

Please be advised that Capgemini Poland Sp. z o.o. located in Warsaw, Al. Jerozolimskie 96, is the controller of personal data provided by you in the recruitment applications. Your personal data will be processed in accordance with the Personal Data Protection Act of 29 August 1997 (Journal of Laws2002, No. 101, item. 926 with further amendments) for the purpose of existing and future recruitment processes. Please be advised that in scope of recruitment process your personal data will be processed by the controller and sub-processors located outside European Economic Area including India’s entity. Data processing might include voice recording. Data submission is voluntary. Every person has the right to access their data in order to correct it or delete it”
Please include following statement in your application:
“I hereby authorize Capgemini Poland Sp. z o.o. to process my personal data included in my job application and voice recordings for existing and future recruitment processes (in accordance with the Personal Data Protection August 1997, Journal of Laws 2002, No. 101, item. 926 with further amendments).I also authorize Capgemini Poland Sp z o.o. to sub-process my personal data outside European Economic Area including India’s entity, which may also include Capgemini’s clients within and outside of EEA”.
We protect your privacy. We kindly inform you that we contact only chosen candidates.The recruitment process is conducted in accordance with the principles of equal treatment in employment, Labor Code, Chapter IIa, Art. 183a– 183e.
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