Customer Support Specialists 24/7

praca it: etat dla Copper.io / Kraków

Tagi: helpdesk


Who we are

Copper.io is a developers tools provider based in Las Vegas and Krakow. We’re privately funded, and profitable. We’re building out a suite of tools that helps to monitor and manage Cloud Infrastructure – we already have a number of active, successful products (PandaStream, StillAlive,StatusHub, PointDNS,Statsmix,Stackful, CloudVertical …) in the space. We’re looking to grow our team in Krakow now – so if you’re interested and fit the below guidelines – contact us!

We invest heavily in our culture – getting smart, experienced people is one challenge, getting team members that really want to participate in our project and add value to the whole, is another, and that’s what we want. We find what works best for us is:

Share

Communicating is fun, useful, and not a chore. We run multiple offices, so being able to effectively communicate through a few different channels, regularly, and without effort, is essential.

Learn and coach

Willing to listen, even if you think you know the answer, and willing to coach anyone who doesn’t.

Nothing is impossible

Buy into the potential to do anything, even if at the first pass it looks like there’s many reasons why it won’t work.

Fight and Friendly

Be willing to fight for your point of view, or say when something isn’t right – while still remaining humble.

For our office in Kraków we are looking for Customer Support Specialists 24/7

Key Responsibilities
handling incoming phone calls and e-mails
contact with the Dev/Sales team

Qualifications:
Strong written and verbal communication skills.
Excellent English speaking/writing skills (at least C1 level)
Excellent organizational skills.

What we offer
Competitive salary
Good Coffee
Air-conditioned Office in the Market Square
Private healthcare package



Załącznik
Pobierz copper-logo-orange.png

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Opublikowana 2014-06-09
Wyświetlona: 6338 razy