Description

-Initially responsible for engaging with customers understanding and communicating their business needs and requirements. The responsibilities will grow over time as experience and confidence builds covering a wide range of responsibilities.
-Performs account management responsibilities for existing customers and generates new customers via phone and internet engagement with qualified leads.
-Develops relationship on various levels with customers in order to understand the business environment, identify decision makers, determine customer needs, and explain product/service alternatives.
-Recommends the most suitable products/service, identifies necessary internal & external partners (fellow traveller’s, resellers, distributors) and support resources, develops solution/design proposal, and overcomes customer objections.
-Guides customer through the design phase to engage with technical resources and to obtain samples and documentation.
-Provides service to existing customers to ensure satisfaction via internal contact with sales or external contacts with partners.
-Knows about the special needs and know how to cover customers remotely via Telephone, mail and chat using 360 degree account management skills.

May visit customers occasionally. Refers customers to appropriate reseller or distributor to complete the product purchase.

Qualifications

This is a 24-month internship designed for students.

The successful candidate will be studying for a range of qualifications including:
- BA or BSc degree BSc – Computer Science or Electrical Engineering preferred;
-They will have a good understanding of the requirements for communicating in a virtual, online environment;
- Good customer engagement skills as well as some database and internet skills.
- Articulate & influential in verbal phone conversations;
- Languages: the successful candidates will have good written and spoken fluency in English and another European language (additional Polish language skills will be an advantage).

We can offer you:

- Job experience in an international environment
- Participation in prestigious international projects
- Competitive salary
- Flexible working time
- Multisport/participation in cultural events
- Lunch coupons
- Medicover – medical care for you/your family
- Life insurance