CCNP Engineer (home office)

praca it: etat dla Garfton Recruitment / Wrocław

Tagi: IT telekomunikacja CCNP

CCNP Engineer (home office)
Ref no:5-10-20813/EJ

An exciting opportunity has arisen for an CCNP Engineer to join a well-established organisation based in Wrocław.

We are searching for a person who:
• is skilled in both trouble shooting and implementation or change work (these changes will be done remotely by using sophisticated tools as well as manual effort on a wide range of Routers, switches, and firewalls)
• has a good understanding of change management and experience
• will be responsible for trouble shooting issues related to changes s/he makes as well as assisting the incident team as needed
• will be doing MOP’s, submitting change request, and doing other change documentation and planning
• will work a 10 hr shift 4 DAYS A WEEK in a NOC environment.

• Good English speaking skills
• Understanding and experience with 24 X 7 Operations (IT, NOC, etc)
• High level CCNP level technical expertise or CCIE is the technical skills needed
• Ability to trouble shoot relevant technologies
• Understanding or certification in ITIL a plus with a focus on change management
• Good Customer service skills
• Attention to detail and ability to follow process and document tickets
• Base leadership skills to insure processes are followed and issues driven to resolution
• Ability to do detailed documentation, testing, and planning

Company offers attractive compensation package:
• Access to the latest technological solutions.
• Project-related training programme and an opportunity to acquire knowledge in other IT fields.



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Opublikowana 2012-11-06
Wyświetlona: 4925 razy