CYCLAD

Senior Delivery Manager
Workplace: Cracow

Our team of consultants specializes in four business sectors: software development, management and maintenance of IT infrastructure, security systems and ERP systems. Our mission is to provide services in information technology at the highest level, while maintaining concern for development and job satisfaction of our Consultants.

For our client – an international company we are currently seeking individuals for the position Senior Delivery Manager. Location: Cracow

Responsibilities:

• Management: like in core managerial tasks: building organizations, identifying people for key roles, setting goals, dealing with all org. aspects (sales, delivery, HR, ops etc)
• Customer focus: ability to establish communications and strong relationship with senior ED – MD stakeholders, solicit new business
• SDM will need to successfully identify PM, build wider management team etc
• Ensure close and constant monitoring of customer satisfaction
• Provide reporting,
• Perform staff risk management, performance reviews, regular personnel appraisals for management team and key TLs only
• Drive implementation of key processes across teams (requirements and change management, acceptance criterion, continuous integration, delivery quality standards, fine tuning to agile approach)
• Ensuring sharing of best practices/business domain knowledge/exploiting synergies between teams
• Identifying infrastructure issues, other inefficiencies in the environment and drive solutions.
• Helps with final interviews and assist with new-hire activities for management team and key TLs only
Requirements:

• 5-6 years’ experience in directly managing medium to large development teams (50+ ) preferably in an outsourcing/off-shoring setup.
• ITIL certified.
• Background in software development.
• Experience in business development
• Experience in leading project in software development field
• Experience in working in investment banking area is highly desirable.
• Educational background in Computer Science will be a benefit.
• Excellent soft skills and English communication skills.
• Individual should be in a position to hold commercial discussions, draft long term strategic development plans etc.
• Strong written and verbal communication skills, ability to effectively communicate complex technical concepts.
• Experience in hiring new team members.
• Experience in building successful management team.

We offer:
• Permanent employment contract
• competitive compensation
• medical insurance
• sport-programs
• relocation package