About us

Capgemini Infrastructure Services is one of the biggest outsourcing service providers in Poland. IS has achieved great success and grown rapidly since the establishment of our first service center in Krakow in 2004. In 2006, we opened a second center in Katowice and in 2012 a third center in Opole. Today, our team of 1,600 professionals delivers IT outsourcing services to 40 clients in 20 languages.

Job description

• Monitor and supervise the IT system peripherals and operations of our client’s IT layout
• Follow a standardized process consisting of explicit and precise procedures, coached by a Technical Operator
• Carry out tasks by strictly following the documents containing the procedures and operations
• Respond to the system alarms by providing first level assistance

Candidate’s profile

• Follow a set of tasks including system verification, day to day maintenance of the IT system peripherals
• Take first level actions on the peripherals
• Take prompt actions to treat the system alarms by following the standard procedures
• Report all new incidents to the upper technical level
• Resolve recurrent incidents according to the documented written procedures
• Execute the procedures to secure and protect the IT peripherals
• Accomplish a requested set of tasks following the planning and the day-to-day operations
• Complete and update the operations report
• Update all procedures documents. These activities may be completed along others arising from clients punctual needs and the work schedule
• Very good English language
• French language skills would be an advantage
Additional information: as Operator, you are allocated to one IT infrastructure facility. You may be called to apply your acquired supervision skills at the clients’ facilities or from distant locations at both technical IT layouts: centralized and remote.

What we offer

• Interesting and stable job in international team
• Competitive salary with attractive benefit package
• Intensive training package
• Opportunity of personal development in a multinational environment
• Free private medical care
• Flex benefits
• Additional life insurance
• Friendly working atmosphere

Please be advised that Capgemini Poland Sp. z o.o. located in Warsaw, Piekna Street 18th, is the administrator of personal data provided in recruitment applications. Your personal data will be processed in accordance with the Personal Data Protection Act of 29 August 1997 (Journal of Laws 2002, No. 101, item. 926 with further amendments) for the purpose of existing and future recruitment processes. Data submission is voluntary. Every person has the right to access their data in order to correct it.
Please include following statement in your application:
“I hereby authorize Capgemini Poland Sp. z o.o. to process my personal data included in my job application for existing and future recruitment processes (in accordance with the Personal Data Protection August 1997,Journal of Laws 2002, No. 101, item. 926 with further amendments).”
We protect your privacy. We kindly inform you that we contact only chosen candidates.The recruitment process is conducted in accordance with the principles of equal treatment in employment, Labor Code, Chapter IIa, Art. 183a – 183e.