About us

Capgemini Infrastructure Services is one of the biggest outsourcing service providers in Poland. IS has achieved great success and grown rapidly since the establishment of our first service center in Krakow in 2004. In 2006, we opened a second center in Katowice and in 2012 in Opole. Today, our team of 1,600 professionals delivers IT outsourcing services to 40 clients in 20 languages.

Job summary

The Platform Operations Manager is responsible for assuring operation of Document Management Application suite and continuity of service with respect to both – service level (operating time) and performance level (reaction time, if an application fails) – as agreed in the specific SLA. She or he works with system and application specific tools, communicates with the IT team of our clients and handles all technical tasks regarding availability and operation of applications.
This specific Output & Document Management System serves as a central service for our logistics subsidiary. O&DM comprises two major components, the Output Management System and the Document Management System. The purpose of the Output Management System (OM) is processing output data provided by client applications and delivery of the processed data to the connected output channels fax, e-mail, printer and SMS.
The Output Management System is based on the COTS software StreamServe.
The Document Management System (DM) serves as document archive for the output created by the Output Management System. It stores the documents along with their corresponding index data and allows the retrieval of this document either by a dedicated web application or by the client application via web service. The Document Management System is based on the COTS software SAPERION.

Responsibilities:

• Implementation of installations (Release-Business)
• Project support regarding Platform Management issues
• Maintenance of appropriate monitoring solutions
• Troubleshooting (IM)

Candidate’s profile

• Excellent knowledge of the operating systems SLES 11, Windows Server 2008
• Excellent knowledge of scripting in Linux und Windows (e.g. Automation of processes, monitoring)
• Knowledge of network, LAN, WAN, VPN
• Good knowledge of the products Saperion, Streamserve
• In general experiences with Output management / Document management
• ITIL
• English – fluent in writing and speaking

We offer

• Interesting and stable job in international team
• Competitive salary with attractive benefit package
• Intensive training package
• Opportunity of personal development in a multinational environment
• Free private medical care
• Flex benefits
• Additional life insurance
• Friendly working atmosphere

Please be advised that Capgemini Poland Sp. z o.o. located in Warsaw, Piekna Street 18th, is the administrator of personal data provided in recruitment applications. Your personal data will be processed in accordance with the Personal Data Protection Act of 29 August 1997 (Journal of Laws 2002, No. 101, item. 926 with further amendments) for the purpose of existing and future recruitment processes. Data submission is voluntary. Every person has the right to access their data in order to correct it.
Please include following statement in your application:
“I hereby authorize Capgemini Poland Sp. z o.o. to process my personal data included in my job application for existing and future recruitment processes (in accordance with the Personal Data Protection August 1997,Journal of Laws 2002, No. 101, item. 926 with further amendments).”
We protect your privacy. We kindly inform you that we contact only chosen candidates.The recruitment process is conducted in accordance with the principles of equal treatment in employment, Labor Code, Chapter IIa, Art. 183a – 183e.